Shipping and Returns

Where are you located?

Oregon, USA

How are items shipped?

Everything is shipped via USPS.

Do you ship internationally?

I'm currently only shipping physical items domestically. USA only, sorry!

How long does shipping take?

Orders placed within the USA typically take 3-5 days, though may take up to 10 during the holiday season. It all depends on how the post office is handling things. Orders placed outside the USA can take 2-10 weeks to arrive. There’s no guessing how long getting through customs will take, so just bear with it, and sign up for text alerts with your tracking number on USPS.com.

When will you ship my item?

Each individual item says when it will ship by.

Can you rush my order for X day?

I offer priority shipping for USA customers, but I don’t take rush orders. Please order made-to-order items at least 4 or 8 weeks in advance (if you’re in the USA) to be sure you’ll receive your item on time. For international orders, it’s impossible to predict when your item will arrive, so unfortunately I can’t offer you any kind of guarantees.

Are returns accepted?

Because each item is handmade to order just for you, generally no returns are accepted. However, if an item arrived defective or broken, please contact me ASAP and we can work it out!

No returns are accepted on digital download purchases.

My package was lost in the mail!

Ugh, that’s the worst. If the tracking number says it was delivered, there’s nothing I can do. However, if it gets totally lost and you’ve called the post office and they can’t find it, I would love to replace it for you. Fill out the form on the contact page and I’ll get back to you ASAP.